“Negotiation is an art. Treat it like one.” - Donald Trump

We negotiate all the time.

Each day we face some opportunity for negotiation. Let’s face it, negotiation is a part of our every day life and dare I say that almost everything is negotiable? So being able to acquire powerful negotiation skills so you can negotiate effectively and successfully can make a big difference in your outcomes.

Negotiation Tips and Goals:

- Active Listening - If in person, use body language to demonstrate your attentiveness. Make eye contact, respond to statements with visible recognition, and do not allow yourself to be distracted by other activities or people. In not in person, be direct in questions and patient when receiving responses. Use “Active Listening Techniques” to get the most out of the communication. Listen for the Values implied as well as the ones stated.

     - Park your emotions outside from where the negotiations take place. It is critically important to keep calm, focused, patient, professional and friendly at all times, including those times when the other person loses his or her cool.

- Work from goals, not positions! The most important thing to remember is to work from common goals, not positions. When parties negotiate based on positions, any compromise feels like loss because someone loses ground on their specific position (i.e. lowering price). If you can shift the emphasis to what each party really wants rather than what their stance is, it allows room for flexibility to occur without creating a winner/loser atmosphere, hopefully allowing the difficult negotiator to back down without losing face.

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It is human nature to lie. Lies are spoken everyday, by the people you see at work, your family and your friends. The following techniques to telling if someone is lying are often used by police, and security experts. This knowledge is also useful for managers, employers, and for anyone to use in everyday situations where telling the truth from a lie can help prevent you from being a victim of fraud/scams and other deceptions.

• A person who is lying to you will avoid making eye contact. If they won’t look you in the eye’s or if they look you in the eye’s while saying “I’m looking you in the eye’s, so I’m not lying.” They are probably lying. They will normally raise their voice, get defensive and will totally want to change the subject. Go with your first gut feeling that feeling is normally right.

• Hands touching their face, throat & mouth. Touching or scratching the nose or behind their ear. Not likely to touch his chest/heart with an open hand.

• The guilty person may speak more than natural, adding unnecessary details to convince you… they are not comfortable with silence or pauses in the conversation. Also, the guilty person use humor or sarcasm to avoid a subject.

• Timing and duration of emotional gestures and emotions are off a normal pace. The display of emotion is delayed, stays longer it would naturally, and then stops suddenly. Timing is off between emotions gestures/expressions and words. Example: Someone says “I love it!” when receiving a gift, and then smile after making that statement, rather then at the same time the statement is made.                                           Read more

When listening is not enough

As most attentive among you will have pointed out it to me, certain situations are incompatible with the technique of the active listening, which gives bad results then, or cannot be applied quite simply any more. The first weakness of this method, it is that it supposes a low number of participants in the conversation, i.e. not more than two or three. Indeed, if you maintain somebody at the head with head, it is easy to leave him the privilege be expressed by holding the role of listener to you. On the other hand, in a fashionable conversation bringing into play more than 4 people, dynamics is not the same one, and rests more on fast exchanges than on the speech of only one person. The speaking time assigned to each one tends to shorten, and it is consequently more difficult to tackle personal questions. The second case in which the first article does not apply, it is when your turn has just spoken. And yes, it is quite beautiful to listen, but will come well a moment or you will have to be expressed. When your interlocutor is as timid as you, for example. Or if it reads same the blog as you. If each one listens to the other, one will not leave oneself there. Here 7 methods to shine in a conversation:

1) Start with the great classic

To use a subject pass key is always a good starting point. After all, perhaps that your interlocutor is as lost as you, and the memory grows to find something with saying. While starting with a banality, you are sure that somebody will be able to rebound. Moreover, if you do not know those to which you address yourselves, you do not know a priori which are their centers of interests. While starting by evoking the good weather, you will be able to take the temperature of the group. With chance, you will fall on a meteorologist who will launch out on a thesis relating to the anticyclones and the draughts hot.

Here some basic subjects to use:

- Weather

- The policy

- The sport

- News

- The cinema

2) Identifier what interests the others

Be enough observant to discover which will be the subjects which will interest everyone. In general, the groups are not formed by chance, there are often common points between its various members. Once that you identified these affinities, launch a question to the round in connection with a subject which relates to the whole of the group. Here some points which you can consider to determine the tendency of a group:

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If the eyes are the windows of the soul, then the body is the mirror of our emotions. If we are feeling great it shows in how we hold and use our body. Conversely, if we look at someone else’s body we can often tell how they are feeling by the signals their body is giving.
So when it comes to dating, using/reading body language signals is a great tool. You can observe this by watching a couple flirting with each other.

In case you don’t think learning how to read and use body language is not important, here are some statistics about the messages we receive from someone we meet:

- 7% of the information we receive is from what they actually say.

- 38% of information we receive is from the tone, inflection and speed of their voice.

- A staggering 55% of the information we receive is from their body language. Read more